Privacy Policy

Personal Information You Provide

When you interact with our website or services, we may collect personal information that you voluntarily provide, including:

• • Contact Information: Name, email address, phone number, and organization name when you fill out contact forms or subscribe to our communications
• • Program Inquiries: Information about your organization's needs and goals when you inquire about our programs
• • Communication Records: Correspondence and feedback you provide through email, forms, or other communication channels

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• • Device Information: Browser type, operating system, device identifiers
• • ge Data: Pages visited, time spent on pages, click patterns, and navigation paths
• • Location Data: General geographic location based on IP address
• • Referral Information: The website or source that directed you to our site

Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our services while respecting your rights and expectations.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information is typically retained for three years after our last interaction, while analytics data is anonymized after 26 months.

Service Delivery and Communication

We use your information to respond to inquiries, provide program information, schedule consultations, and deliver the services you request. This includes sending confirmations, updates, and relevant communications about our programs.

Website Improvement and Analytics

We analyzege patterns to understand how visitors interact with our website, identify areas for improvement, optimize user experience, and develop new features that better serve our community.

Marketing and Outreach

With your consent, we may send newsletters, program updates, and relevant content about nonprofit leadership and social enterprise development. You can opt out of marketing communications at any time.

Third-Party Sharing

We do not sell your personal information. We may share data with:

• • Service Providers: Trusted partners who help us operate our website and deliver services, under strict confidentiality agreements
• • Analytics Partners: Tools like Google Analytics to understand websitege, with data anonymized when possible
• • Legal Requirements: When required by law or to protect our rights and the safety of others

Security Measures

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure servers, regular security audits, and restricted access to personal data limited to authorized personnel only.

Data Storage and Location

Your data is stored on secure servers with appropriate backup systems. While we are based in, some data processing may occur in other jurisdictions where our service providers operate, always with appropriate safeguards in place.

Access Controls

Access to personal information is restricted to employees and contractors who need it to perform their duties. All personnel with access to personal data are trained in privacy practices and bound by confidentiality obligations.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws, along with information about the breach and steps we're taking to address it.

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

Correction and Update

You can request that we correct inaccurate personal information or update incomplete data about you.

Deletion and Erasure

You have the right to request deletion of your personal information, subject to certain legal exceptions such as record-keeping obligations.

Objection and Restriction

You can object to certain types of processing or request that we restrict how we use your personal information.

Withdraw Consent

Where we rely on consent for processing, you can withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information at the top of this page. We will respond to your request within 30 days.